How to Register as Doctor/Allied Health Professional?

1) Click the register tab on the right top corner
2) You will be taken to the registration page
3) Click I am a doctor/Allied Health Professional
4) Provide your credentials
5) Contact details, Your mobile number, email and address, City and Country
6) You will receive the welcome text message
7) You will also receive the welcome email
8) The computer will generate your unique Username
9) You can also use your mobile number as username as well, however there must be + (Country code) mobile number.
10) Please proceed to provide further details by clicking edit profile tab.

Video Help Link: https://youtu.be/TiGbDd7xUSE

How to change my profile picture?

You can change your picture by click EDIT PROFILE BUTTON located on left side of your dashboard
Video Help Link: https://youtu.be/14ZHTfhJ0oU

What to do after signing up as a Doctor?

1. After logging in to your account, first thing you need to do is to complete your personal and professional profile.
2. To do that you can see Green Button (Edit Profile) on your main dashboard.
3. On top of the screen you see two TABS ( Personal Info, Professional Details)
4. Complete your Professional details and press UPDATE NOW button

Video Help Link: https://youtu.be/-CyrmggeH8g

How to upload my Professional Documents for review?

1. Click on the Professional Details TAB from where you can not only SET YOUR CONSULTATION CHARGES, Speciality areas, Appointment Type and Degrees etc
Video Help Link: https://youtu.be/c1yPdU7vIvA

I have uploaded the Documents but still am unable to see my profile on portal?

1. To maintain the quality of the service and international compliances, our team quickly review your profile and upon successful review you automatically become a part of the active search list of professionals

How to join Video Consultation Room?

Click on My Appointments button located on left side of Dashboard. All upcoming and expired appointments will be displayed in this section. If you wish to join your video session you can click on the VIDEO ICON from the appointment grid.

Video Help Link: https://youtu.be/AAXoDLppL5Y

How I can write Electronic Prescription?

Once you successfully join the Video Conference Room, just beneath the Video Screen, you can see Appointment grid. On extreme right of the grid there are four clickable option from where you can open old medical record, write prescription, view health record and download electronic copy of prescription in PDF format.

Video Help Link: https://youtu.be/IfK79CGSxBU

What is the Standard Consultation time per session?

1. Well, you are free to decide the consultation time per session, but as per SOP of our portal we recommend minimum 20 minutes consultation time per session.

Why it is important to set correct TIME ZONE under my profile settings?

1. It is very important to set correct TIME ZONE from your Professional Details area. There is a huge possibility that you would be contacted patients from different TIME ZONES. Once you set your Appointment Schedule, it automatically calculates Time Zone difference and show at the time of Appointment confirmation.

Video Help Link: https://youtu.be/ckkvRqYYxow

How to Set / Reset my Appointment Schedule?

1. Click on MY SCHEDULE button which you can find on the left side of your Dashboard. 2. Check box your preferred days 3. Select Start Time and End Time as per your convenience 4. Make sure your Start Time and End Time are “not” same (i.e. Start time: 2:45 PM , End Time 2:45 PM)

Video Help Link: https://youtu.be/hngo93E9Gl8

How I will be informed of my recent and upcoming Appointments?

1. You can view your Upcoming & Expired Appointments by clicking on MY APPOINTMENTS on the left side of your dashboard.

Will I be notified about my Appointments via SMS or EMAIL?

1. You will be notified via SMS and EMAIL once you are scheduled for an appointment.

How I will get paid for my consultations?

1. You will be get paid as per mode selected under your profile. If you have provided PayPal ID you will be transferred funds using that gateway, and vice versa.

Will I be informed how many patients I have consulted using this portal?

1. Your dashboard tells you everything, from upcoming appointments, expired appointment, seen appointments, total earned, total balance.

What if Patient doesn’t show up?

1. If patient doesn’t show up, you can contact SUPPORT STAFF and inform status of the appointment through your Video Conferencing area.
2. Admin will investigate the issue and will inform you accordingly.

How to reset forgotten Password?

1) Type in your mobile with + (country code) and your mobile number.
2) You will receive the text message code to reset your password
3) Type in the code (The code is case sensitive)
4) Type your new password in the provided box
5) Retype your password in the provided box
6) Click update

Video Help Link: https://youtu.be/mVDDTm-2E4Y

When can you start seeing patient?

1) Admin will go through your provided documents if satisfactory we will verify that you are meeting all the essential and desirable requirements. Once satisfied we will verify and, verify icon will appear under your picture
2) You are requested to write your profile as per your expertise so that patient can be aware of your years of experience.

Once registration is completed your expertise will be available to the patients of the countries you are registered with health authorities.